Apple iPhone 13 - Tips & Tricks

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Frequently asked questions for the Apple iPhone 13

  • Why is the microphone or speaker on my Apple iPhone 13 not working?


    If you have bought this device new, it may appear that the phone's speaker and/or microphone is not working. For example, you may not be able to hear the other party on the phone. This is because this model comes with a protective foil around it. The foil also covers the loudspeaker and microphone, making it seem as if these parts are not working properly. Remove the foil from the front and back to be able to make good use of your phone.

  • What is the quickest way to get help for my Apple iPhone 13


    If you have a question about or a problem with your Apple product, it's very easy to get help through the Apple Support app. This application can be downloaded free of charge from the App Store or it is already installed on your phone. In the app you'll find useful step-by-step instructions, interesting facts, and solutions for any problems you may have with your Apple product. If your product is damaged to such an extent that you can no longer open the application, you can also request help for the device via another device. Choose the product for which you would like help from the menu. Your product is listed, as long as you log in with the correct details! Below you will find a general step-by-step plan for using the application:

    1. Open the app. You'll be asked to log in with your iCloud data, do this. 
    2. Select the product for which you need help. If your device is damaged to the extent that you can't access the app, you can also request help for the device with another Apple device as long as you log in with the same iCloud account.
    3. You can now use the menu options to look up your specific problem. When you have found your problem, tap it.
    4. You will now be shown a number of options for getting help. Choose which one you find most useful!

    Did you know that a lot of problems with your phone can be solved without repair? Always read the articles offered in the Apple Support app. Who knows, the solution to your problem may be in there!

  • What is Siri, what can I use it for, and how do I turn it off on my Apple iPhone 13?


    Siri is a digital assistant for users of Apple's iOS operating system. Since the launch of iOS 5 in 2011, Siri has been integrated into the operating system. Since then, the application has been available on all Apple devices running iOS 5 or higher. You can have Siri perform various tasks on your iPhone or iPad. For example, the application can search for nice restaurants or reserve a table somewhere. You can also send text messages by voice or perform searches, for example. Siri is based on various search engines, such as Google, Yahoo!, and Bing. The application also reads newspapers and other (news) websites in order to provide information to the user. You can ask Siri questions about many different subjects and you will almost always get a (reasonably) accurate answer. Siri has grown considerably since its introduction and now also provides unsolicited information about, for example, travel time from work to home, appointments, and suggestions for nice restaurants in your area.

    If you do not want to use the application, you can turn Siri off. You can do this easily via the settings. In the settings you navigate to "general" and then to "Siri". You can deactivate the function there by tapping the slider.

  • What are Siri suggestions, how does it work, and how do I disable it on my Apple iPhone 13?


    Since iOS 9.0, Siri, Apple's virtual assistant, has been proactive. This means that Siri not only reacts to what you do, but actively makes suggestions. Even if you don't ask for it. For example, Siri gives tips on useful applications and automatically puts appointments or flight tickets that you receive in your mail in your calendar. So there are a lot of useful extra functions built in. Siri does “app suggestions” so you can quickly open frequently used apps from your lock screen. Think of an app you use often at a certain time, for example.

    The function is turned on by default. However, if you do not want to use the function, simply switch it off. You can disable Siri suggestions for specific apps or all apps at once. This is how you do it:

    1. Open the settings and go to general
    2. Tap “search with spotlight”
    3. Disable the option “Siri-suggestions”

  • How do I disable Find My iPhone on my Apple iPhone 13?


    If you return an iPhone or send it back for repair, it is necessary that you turn off Find my iPhone. Disable this function with the following instructions:

    1. Go to and log in with your Apple ID;
    2. Not right in 'Find my iPhone'? Then click on the top left and choose 'Find my iPhone';
    3. Click on 'All Devices' at the top; and select the device*;
    4. Now click on 'Delete from account' (note: you really need to delete the device, just turning it off is not enough).
      Don't you see this? Then click on 'All Devices' (can also be called 'iPhone from – your name –') and click on the x next to your device.

    *Don't you see your phone? Then you may already have deactivated your account.

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